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Terms and Conditions of the Store

§1 General Provisions
1. This regulation defines the rules of using the Online Store, available at the internet address
2. The online store is operated by keepna sp. z o.o., located at Łódź, Piotrkowska Street 132, KRS: 0001093206, Tax Identification Number (NIP): 7252341508, National Business Registry Number (REGON): 528037218.
3. Using the Store means accepting this regulation.


§2 Offer
1. The store offers NFC cards that can be personalized, allowing the design to be adapted to the individual needs of the customer.
2. The prices of products listed in the Store are expressed in the currency specified on each page and include VAT.
3. The Store reserves the right to change prices, introduce new products, conduct promotional campaigns, and make changes to the offer.
4. Information about products, including their features, price, and availability, is provided on the Store's website.
5. For orders exceeding 10 units, contact via email at is necessary to confirm availability and order execution details.


§3 Placing Orders
1. Orders can be placed through the Store's website.
2. An order is effective after it has been confirmed and payment has been made.
3. The Store reserves the right to refuse to execute an order in case of inability to confirm customer data or unavailability of the product.


§4 Payments
1. Customers have the option to make payments for ordered products using the available payment methods in the Store.
2. Upon receiving payment, the order is processed.
3. The Store does not store customers' payment information.


§5 Delivery
1. Delivery of products takes place within Poland and selected countries listed on the site.
2. Delivery costs are specified when placing an order.
3. The Store reserves the right to change delivery costs and to conduct promotional campaigns related to delivery.


§6 Warranty, Complaints, and Returns
1. The online store provides a one-year warranty for the operation of the KEEPNA card.
2. The warranty covers only defects resulting from faulty workmanship of the business card or materials used for its production.
3. The warranty does not cover damage resulting from improper use or mechanical damage to the business card.
4. Customers have the right to return the product within 14 days from the date of receipt of the order, in accordance with the law. This does not apply to personalized products, which are non-returnable.
5. In case of a complaint, the Customer should contact the Store to arrange the complaint procedure.
6. The Store is not responsible for damages resulting from improper use of the product.


§7 Maintenance of IT Infrastructure
After the expiration of 1 year from the order fulfillment, the customer is obliged to pay a fee intended to extend the functioning of the IT infrastructure. The fee is a fixed amount of 10 PLN gross. It should be paid once a year. In case of non-payment of the aforementioned fee, the account may be suspended and then deactivated.


§8 Personal Data Protection
1. The Store ensures the protection of Customers' personal data in accordance with the applicable legal provisions.
2. Providing personal data is voluntary, but necessary to place an order.


§9 Final Provisions
1. This regulation comes into effect upon its publication on the Store's website.
2. The Store reserves the right to change the regulation.
3. In matters not regulated by this regulation, the provisions of Polish law shall apply.

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